Question 1

Who can order from Avanta Pharma Group?

Accepted Answer

Avanta works exclusively with appropriately licensed healthcare providers and clinics. We do not sell or ship compounded medications to individual patients or the general public.

Question 2

How long does setup take?

Accepted Answer

Registering your clinic takes about two minutes: your clinic name, its address and your NPI. We confirm your license within 1 business day and open your ordering portal. No call is required to get started.

Question 3

Do your products require a prescription?

Accepted Answer

Yes. Every compounded medication is prepared pursuant to a valid prescription for an individual patient and is dispensed by our partner 503a pharmacy under state board oversight.

Question 4

Which medications can I order?

Accepted Answer

We supply compounded GLP-1 therapy, hormone replacement therapy (HRT), low-dose naltrexone (LDN), sexual wellness, and peptides, across both sterile and non-sterile preparations.

Question 5

What are your minimum order quantities (MOQ)?

Accepted Answer

We offer both low and high MOQ options, so a brand-new clinic and a high-volume practice can each order at a quantity that fits their patient base.

Question 6

Which states can you ship to?

Accepted Answer

Orders ship to states where our partner pharmacy holds an active license. Avanta itself is not a pharmacy. See our Pharmacy Partner page for the state-by-state map, or contact us to confirm your state.

Question 7

How is pricing determined?

Accepted Answer

List pricing is published on our homepage, and ordering at list price requires no call. If you dispense 25 or more vials a month, book a call and we will quote volume pricing below list in writing within one business day.

Question 8

How much is shipping, and how fast is it?

Accepted Answer

Standard shipping is $25 and overnight is $45, to your clinic or direct to the patient if they prefer. Orders ship within 1–2 business days of an approved prescription and spend 1–2 business days in transit, so most clinics have stock in hand within 2 to 4 business days. On rare occasions a third-party carrier can experience a delay, which is outside our control, but we track every shipment and keep you updated.

Question 9

How do I place an order once I'm set up?

Accepted Answer

After a quick onboarding, you order through our secure online provider portal, with a Pharmacist Specialist available to support you on every order.

Question 10

Who is my point of contact after I sign up?

Accepted Answer

Every clinic is assigned one Client Strategist who owns the account. From onboarding through every reorder you work with one person who knows your clinic, on a direct line, not a ticket queue. They coordinate with our partner 503a pharmacy on your behalf, and our Licensed Pharmacist Specialists remain available for clinical and ordering questions.

Question 11

Are the products FDA-approved?

Accepted Answer

No. Compounded medications are not FDA-approved. The FDA does not review compounded drugs for safety, effectiveness or quality. The medications available through Avanta are compounded preparations, made by our partner pharmacy, a state-licensed, LegitScript-certified 503A pharmacy, for an individual patient pursuant to a valid prescription, under Section 503A of the Federal Food, Drug & Cosmetic Act and to USP <795>/<797>/<800> standards.

Question 12

How do you handle quality and compliance?

Accepted Answer

Every order is compounded by our partner 503a pharmacy under continuous state board oversight, documented, and reviewed by a pharmacist before it's dispensed. Products are supplied only to appropriately licensed providers where permitted by applicable law.

Frequently asked questions

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